Terms of Service

Effective Date: May 2026

Welcome to Nonna’s Boutique US. These Terms of Service (“Terms”) govern your use of the Nonna’sBoutiqueUS website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Overview

Nonna’sBoutiqueUS is a handcrafted leather goods brand specializing in artisan bags and accessories inspired by timeless craftsmanship, natural materials, and traditional leatherworking techniques.

Throughout the site, the terms “we,” “us,” and “our” refer to Nonna’sBoutiqueUS.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You may not use our products or services for any unlawful or unauthorized purpose.

3. Products & Craftsmanship

Our products are handcrafted using genuine leather and natural materials. Because each item is individually made, slight variations in texture, color, grain, and finish are considered part of the product’s unique character and are not defects.

We make every effort to display product colors and details accurately, but we cannot guarantee that your device’s display will reflect the exact appearance of the product.

4. Pricing & Payments

All prices displayed on our website are listed in the applicable currency shown at checkout.

We reserve the right to:

modify pricing at any time
correct pricing errors
refuse or cancel orders suspected of fraud or unauthorized activity

Payments are processed securely through trusted third-party payment providers.

5. Shipping & Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on destination, customs processing, seasonal demand, or carrier delays.

Nonna’sBoutiqueUS is not responsible for delays caused by:

shipping carriers
customs authorities
weather events
incorrect shipping information provided by customers

Customers are responsible for any applicable customs duties or import taxes.

6. Returns & Refunds

We want you to love your purchase.

If you are not satisfied with your order, you may request a return within the return window stated on our website, provided the item:

is unused
remains in original condition
includes original packaging

Customized or personalized products may not be eligible for return unless defective.

Refunds are issued after inspection and approval of returned items.

7. Intellectual Property

All content on this website, including logos, images, product designs, text, graphics, and branding, is the property of Nonna’sBoutiqueUS and may not be copied, reproduced, distributed, or used without written permission.

8. User Conduct

You agree not to:

use the website for illegal purposes
interfere with website security or operations
attempt unauthorized access to our systems
upload harmful code or malicious software

We reserve the right to terminate access for users who violate these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Nonna’sBoutiqueUS shall not be liable for any indirect, incidental, special, or consequential damages arising from:

use of the website
purchase or use of products
delays or service interruptions

Our total liability shall not exceed the amount paid for the purchased product.

10. Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free website operation.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the United Kingdom and the United States, without regard to conflict of law principles.